Privacy Policy

1 

Data We Collect

We collect different types of data to provide you with quality care and services

1.1 Personal data
We may collect the following types of personal data from you when you interact with our website or services:

• Name

• Email address

• Phone number

• Home address

• Medical information relevant to your care

• Payment information

1.2 Automatically Collected Data
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Operating system

• Website usage statistics (e.g., page views, time spent on the site)

1.3 Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve site performance. You can disable cookies in your browser settings, though this may affect your website experience.

2

How We use Your Data

We use your personal data to provide and improve our hospice care services, including but not limited to:

• Managing your care plan and medical needs

• Communicating with you and your family

• Processing payments and billing

• Complying with legal and regulatory requirements

• Improving our website and services

3

Sharing Your Data

We take the privacy of your personal data seriously and will not share it with third parties.

4

How We Protect Your Data

We implement a variety of security measures to protect your personal data. These measures include encryption, secure servers, and restricted access to sensitive information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You may ask us to correct inaccurate information.

• Right to Erasure: You may request that we delete your personal data, subject to certain conditions.

• Right to Restrict Processing: You may ask us to limit how we use your personal data.

• Right to Data Portability: You may request that we transfer your data to another service provider, where applicable.

6

Data Retention

We retain your personal data only as long as necessary to provide you with hospice services or as required by law.

7

Third Party Links

Our website does not contain links to third-party websites. We encourage you to read their privacy policies before providing any personal data.

8

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page, along with the "Effective Date." Please review this policy periodically to stay informed of our practices.

9

SMS Terms and Conditions

By opting into SMS communications from A to Z hospice, you agree to receive text messages regarding our services, including: 

• Education on Durable Medical Equipment (DME)

• Medication Refills

• DME supplies and delivery

• Plan of Care

Messaging frequency may vary. Message and data rates may apply. To opt out at any time text STOP. For assistance message HELP or contact us.​